FAQs - Frequently Asked Questions
Here are a list of questions that 3rings users have regularly asked us, together with the answers or recommended solutions.
- ★ The meaning of lights on the 3rings Plug
- ★ How do I change the email address, phone number, or app 3rings uses to contact me?
- ★ How can I change how and when 3rings contacts me?
- ★ Is 3rings right for my Mum and Dad
- Which mobile network does the plug connect to?
- Instructions on swapping a replacement 3rings Plugs
- Can alerts be received by text on an old fashioned phone or do I have to have a smartphone?
- Can I have more than one plug
- Can my family and friends receive 3rings messages as well?
- Timings and When and How Alerts, Event messages and Calls work?
- ALERTS!: Taking RESPONSIBILITY & RESOLVING Alerts
- When do I get contacted by 3rings?
- Why do some of My Family & Friends show as pending?
- My Family & Friends: I declined the invitation by mistake?
- How do I re-invite someone who is pending?
- Why am I not getting Alerts or notifications anymore?
- Why does 3rings not work in Internet Explorer (IE) ?
- Can I set up my In-laws as well as my Parents